Grand Velas Riviera Maya

Playa Del Carmen, Mexico

Grand Velas Riviera Maya

Carr Cancun Tulum Km 62,
Playa del Carmen, Mexico

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Hotel on map

Setting: Beach,
Forbes Travel Guide Star Rated

Classic Luxury

Activities & Dining:
Golfing, Tennis, Spa, Gym, For Kids, Fine Dining, Swimming

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Review Amenities Virtuoso Preferred PLT  

Grand Velas Riviera Maya

Set on over 80 acres of protected mangroves, jungle and natural freshwater wells locally known as cenotes, Grand Velas enjoys over 1,600 feet of front beach with pristine white sand that we carefully preserve. 

Diverse luxury accommodation options include uniquely exotic garden suites, ocean view suites around the central infinity pool, and oceanfront suites with private plunge pools overlooking the Mexican Caribbean with an impeccable service.

Grand Velas's beautiful All Inclusive Riviera Maya Resort is divided into 3 luxurious sections. Luxury suites have been carefully designed to complement naturally breathtaking surroundings and seduce your senses. Grand Vela Riviera Maya resort's accommodations embody luxury living with contemporary Mexican décor and amenities. All of them with Jacuzzi in the spacious bathrooms, outside terrace, In-Suite Service 24 hours a day and a fully stocked mini bar that are part of the All-Inclusive program, butler concierge service and more.

The Zen Grand ambiance, immersed in the natural environment of the Mayan Jungle, this family-friendly section features elegantly exotic suites and more than 1,000 square feet of area including a beautiful terrace with jungle view. Connecting suites are available and can be guaranteed at time of reservation.

The Ambassador ambiance is also a family-friendly area with suites that are arranged around the main infinity pool and have a spectacular ocean-view terrace. Connecting suites are available as well, and can be guaranteed at time of reservation.

The exclusive Grand Class Section designed for optimum privacy and relaxation and features suites with Ocean Front view. Designed to experience an intimate ambience of a private plunge pool on the terrace overlooking the blue waters of the Caribbean accommodate a massage table, the spa-like bathroom also features a Jacuzzi tub and rain shower. The Grand Class section welcomes teenagers starting from 12 years old.

The activity program for younger guests includes a variety of entertaining activities within Kids Club for ages 5-12 years, open daily from 9:00 AM to 11:00 PM. Playful Riviera Maya resort offers free outdoor activities every day including snorkel, kayak, pedal boats, water polo, basketball, bicycle tours, beach volleyball, football, ping pong and more.

Grand Velas Riviera Maya
 is a member of exclusive Virtuoso travel network. Book online or contact our Virtuoso Travel Advisor [email protected] for more details.

To learn more about Virtuoso click on the Virtuoso Tab!


  • Computer
  • Free toll free calls
  • Free CC access calls
  • Free local calls
  • International direct dialing
  • Audio visual equipment
  • Business center
  • Network/internet printing available
  • On-site business center
  • Free operator assisted calls
  • Free interstate calls
  • Conference suite
  • Convention centre
  • Meeting facilities
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Air conditioning
  • ATM/Cash machine
  • Car rental desk
  • Concierge desk
  • Conference facilities
  • Currency exchange
  • Doctor on call
  • Elevators
  • Free parking
  • Game room
  • Gift/News stand
  • Hairdresser/barber
  • Accessible facilities
  • Housekeeping - daily
  • Jacuzzi
  • Massage services
  • Outdoor pool
  • Playground
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Security
  • Spa
  • Storage space
  • Tour/sightseeing desk
  • Dry cleaning
  • Valet parking
  • Whirlpool
  • Bell staff/porter
  • Valet same day dry cleaning
  • Complimentary cocktails
  • Complimentary full american breakfast
  • Full service housekeeping
  • High speed internet access for laptop in public areas
  • Wireless internet connection in public areas
  • Parking lot
  • Children's play area
  • Early check-in
  • Non-smoking rooms (generic)
  • Late check-out available
  • Turndown service
  • Children welcome
  • Hotspots
  • Free high speed internet connection
  • Catering services
  • Business center
  • Child programs
  • Golf
  • Connecting rooms
  • Exterior corridors
  • Interior corridors
  • Meeting rooms
  • All inclusive

Virtuoso Rate Includes:

• Upgrade on arrival, subject to availability ( From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class )
• Daily Buffet breakfast, included in rates
• Complimentary one-way private airport transfer ( From Airport to the Hotel ) . Must be arrange at least 48 hrs prior arrival through our Virtuoso Specialist at [email protected], one transportation confirmed per family (booking) arriving together.
• $50 USD equivalent Spa Services credit per person, per day, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full, terms & conditions apply)
• A welcome bottle of Mezcal
• Early check-in/late check-out (Upon availability at Check-in)
• Complimentary Wi-Fi

Why Book Virtuoso?

Exclusive rates at luxury properties worldwide VIP amenities for the discerning traveler

How to Book the Virtuoso Rate? 

As a member of, be sure to view the gold labeled Virtuoso rates when checking availability at Grand Velas Riviera Maya. Enjoy the benefits of Virtuoso and booking with!
Book directly online or contact our Virtuoso Travel Advisor [email protected] for more details.


• Daily breakfast for two for duration of the stay 
• $100 USD Resort Credit to be used during stay
• Complimentary Wi-Fi
• Room Upgrade on arrival, subject to availability
• Priority Check in and Check out, subject to availability

What is a PREFERRED PLATINUM Rate? is a Preferred Partner Agency for Preferred Hotels and Resorts. members can access exclusive benefits and amenities from Preferred LEGEND, L.V.X. and select LIF properties in 150+ Hotels | 52 Countries.


As a member of, be sure to view the gold labeled PREFERRRED PLATITUM rate when checking availability at Grand Velas Riviera Maya.
Enjoy the benefits of PREFERRED PLATITUM PATNER RATES when booking with!

Book directly online or contact our Virtuoso Travel Advisor [email protected] for more details.