What is Accor Preferred by Hera Program
Accor Preferred (formerly known as STEP) is an exclusive, invitation-only program for elite luxury travel agencies. As a partner of Accor Preferred, ClassicTravel.com clients enjoy privileged access to VIP benefits and elevated status at Accor hotels and resorts worldwide.
These benefits are available at Accor's luxury brands, including Raffles, Fairmont, Sofitel, Banyan Tree, Sofitel Legend, Delano, and SLS.
Accor Preferred Exclusive Benefits Include:
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Room Upgrade: To the next category, subject to availability at booking or check-in.
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Daily Complimentary Breakfast: For two guests per room.
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Hotel Credit: $50 or $100 (or local currency equivalent) to spend during your stay.
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Early Check-In & Late Check-Out: Subject to availability.
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VIP Welcome: Special greeting and amenity upon arrival.
How to Access Accor Preferred Benefits
Become a ClassicTravel.com Member
To book with Accor Preferred benefits, simply select a property from our collection below or contact your travel advisor for personalized assistance.
Sign up to become a ClassicTravel.com member to gain access to these exclusive rates.
Make Your Reservation
Already a member? Sign in and choose your preferred booking method below to access these exclusive rates and benefits.
Accor Preferred Hotels and Resorts
- phuket
- siem reap
- phnom penh
- singapore
- shanghai
- istanbul
- makati
- xian
- diqing
- meradhoo island
- jimbaran
- krabi
- hanoi
- udaipur
- tokyo
- baku
- cotonou
- huzhou
- chongqing
- dongguan
- hangzhou
- huangshan
- aba sichuan provice
- lijiang
- nanjing
- sanya
- suzhou
- tengchong
- tianjin
- yangshuo
- chengdu
- mile
- beijing
- wuhan
- xiamen
- kunshan
- shenzhen
- hainan
- foshan
- guangzhou
- guiyang
- haikou
- harbin
- kunming
- lianyungang
- xi'an
- xining
- baoding
- zhengzhou
- baishan
- wuxi
Frequently Asked Questions by ClassicTravel.com Members
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Yes—when you book HERA rates at eligible Accor properties, your stay will qualify for Accor Live Limitless (ALL) points and member benefits.
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Yes, in most cases!
If your existing reservation has flexible cancellation terms, we can often modify it to include HERA benefits. Contact your authorized HERA advisor with your booking details to check eligibility. Note that some restrictions may apply for prepaid or non-refundable rates.
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Only at select luxury properties.
Some luxury properties (e.g., Raffles, Fairmont) require 2-night stays for HERA benefits. Your ClassicTravel.com advisor will confirm details.
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Yes - with expanded benefits.
The program rebranded from STEP to HERA in 2023 with expanded benefits.
