Before:
- A dedicated experienced travel
professional account manager
- Airline reservations with negotiated
rates (domestic & international)
- Storing and maintenance of customer profiles to include but not limited to:
- - Frequent flyer numbers
- - Hotel membership numbers
- - Car rental frequent flyer numbers
- - Seat preferences
- Meet & greet VIP airport services
- Quality control of all reservations
prior to ticketing
- Monitor for airline flight cancella-tions, schedule changes and airport
closures
- Research for lowest fare in class of
service
- Best routing and quotes for Interna-tional itineraries
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- Visa & passport (all international itiner-
aries checked for client visa require-
ment)
- Preferred negotiated hotel rates at
over 800 hotels world wide including
value added amenities (ie. Breakfast &
Upgrades) through our “by invitation
only” virtuoso membership.
- Access to our own hotel booking en-
gine through www.classictravel.com
containing over 1000 hotels and origi-
nal content. All reservations made can
be managed by traveler and
monitored by account manager.
For more information:
Lance Stamps
V.P. Sales & Marketing
212.404.6776
[email protected]
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During:
- Access to 24 hour toll-free emergency Service (domestic and over
55 international locations)
- Changes to reservations while
enroute including exchanges and
reissues
After:
- Historical invoices provided on
request
- Corporate reports (customized and
provided monthly or on demand)
- Maintenance of data base for all
unused open tickets assuring the
exchange for future travel.
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